Everything you need to know to build a profitable wealth management firm: finding clients, hiring the right team, choosing a business model, compliance, and scaling for success.
Are you an entrepreneur looking for an exciting new business opportunity? Consider starting your own wealth management firm. The wealth management industry is booming, with high profit margins and strong growth potential.
As a wealth manager, you'll help individuals and families manage their financial lives. You'll provide services like investment management, estate planning, tax planning, and retirement planning. It's a rewarding career helping people achieve their financial goals and build generational wealth.
While launching any new business is challenging, the rewards of building a successful wealth management firm are well worth the effort. If you have a background in finance, strong people skills, and an entrepreneurial spirit, starting your own wealth management business could be a path to both financial freedom and a meaningful career.
The Wealth Management Market Landscape
The wealth management industry serves high-net-worth individuals, typically with $1 million or more in investable assets. As more people accumulate wealth and approach retirement age, the demand for wealth management services is growing steadily. According to research from Cerulli Associates, the wealth management market in the U.S. is over $32 trillion and expected to reach $51 trillion by 2023.
Wealth management firms operate in a variety of markets, from local to regional to national. As an entrepreneur just starting out, you may want to focus on your local market, targeting professionals, business owners, and retirees in your area. You can then expand into adjacent regions over time as your business grows.
Some wealth managers position themselves as a luxury, high-touch service for ultra-high-net-worth clients with $10 million or more in assets. Others take more of a mass-market approach, leveraging technology to serve more clients with lower fees. The model you choose will depend on your experience, credentials, target clients, and business goals.
With hard work and persistence, there is ample opportunity to build a successful wealth management firm. The key is finding your niche, developing a compelling value proposition, and providing the high-quality service your clients expect.
Developing Your Wealth Management Offering
As a wealth manager, your core service is providing financial advice and guidance tailored to your clients' needs. However, the specific products and services you offer can vary. Some options to consider include:
•Investment management: Helping clients invest their assets in stocks, bonds, mutual funds, ETFs, and other investment vehicles. This is a staple offering for most wealth managers.
•Financial planning: Developing comprehensive financial plans that cover areas like retirement planning, tax planning, estate planning, insurance, and more. Financial planning is a great way to provide value and build long-term client relationships.
•Trust and estate planning: Helping clients develop wills, trusts, and estate plans to meet their legacy and tax planning goals. While more complex, this service is essential for high-net-worth individuals.
•Tax planning: Providing advice on tax-efficient investment strategies, estate planning, charitable giving, and ways to minimize the tax burden. Tax planning expertise is appealing to most wealthy clients.
To stand out, focus on a specific client niche and become an expert in the financial issues that matter most to them. Develop a clear process for understanding your clients' needs, goals, and risk tolerance. Provide a high level of personalized service and communicate in a way your clients understand.
Deliver your services through in-person meetings, phone calls, video conferences, and a secure client portal. Meet with your clients at least once a year for a full review of their financial situation and progress toward key goals. Stay up-to-date with financial products, services, and strategies to provide the best recommendations and advice.
The Economics of a Wealth Management Business
The cost structure for a wealth management firm primarily consists of labor costs, including your own salary as the business owner. Wealth managers typically charge an annual fee based on a percentage of the assets under management, known as an AUM fee. The industry average AUM fee is around 1% per year. For example, if you manage $10 million in client assets, you could generate $100,000 in annual revenue.
Your fees need to cover your costs and generate a profit. With an AUM fee model, your costs are relatively fixed while your revenue scales with the amount of assets you manage. This provides opportunity for high profit margins as your business grows. According to research from Kitces.com, the average operating profit margin for a wealth management firm is around 25-30%.
To set your fees, evaluate your target client base and the types of services you'll provide. You may be able to charge on the higher end of the range if you serve high-net-worth clients, provide comprehensive financial planning, and have a high level of expertise. Fees at the lower end of the range may be more appropriate if you take a mass-market approach. You can also consider offering tiered pricing based on the amount of assets under management.
Some additional costs to budget for include:
•Office space, supplies, and equipment
•Technology for managing client accounts, portfolios, and billing
•Marketing and advertising to attract new clients
•Ongoing education and professional development
•Professional services for legal, compliance, and accounting needs
•Staff to help as your business grows
•Errors and omissions insurance to manage risk
Marketing Your Wealth Management Firm
To build a successful wealth management business, you need a steady flow of new clients. An effective marketing strategy should include the following approaches:
•Search engine optimization (SEO): Ranking high in Google search results for terms like "wealth management [your city name]" and "financial advisor [your city name]". Develop content for your website like blog posts, videos, and resources that include these keywords.
•Social media marketing: Creating a professional profiles on platforms like LinkedIn, Facebook, and Twitter. Post updates about your services, share financial news and tips, and engage with followers. LinkedIn in particular can be a great source for connecting with potential clients.
•Direct outreach: Contacting professionals like accountants, attorneys, and insurance agents to form strategic partnerships. Offering to give educational talks or workshops for their clients on financial and investment topics. Hosting networking events to connect directly with potential clients.
•Advertising: Running ads on social media platforms, search engines, and local media targeting your demographic. Advertising can raise brand awareness and drive traffic to your website. However, it may be expensive, so start small and track the return on your investment.
•Email marketing: Developing an email newsletter with financial insights, tips, and resources to provide value to your subscribers. Promoting your services, events, and offers to subscribers. But be careful not to send too many promotional emails, or subscribers may unsubscribe.
•Public relations: Pitching yourself as an expert source for financial news stories. Writing guest posts on other personal finance blogs and websites. Applying to speak at local conferences and events. Earning media coverage and backlinks to your website.
•Referral marketing: Asking existing satisfied clients for referrals to friends or colleagues that could benefit from your services. Referrals are one of the best ways to find new clients, so make sure you provide exceptional service to your current clients. Offering incentives for referrals can also be effective.
Sales Strategies for Wealth Management Firms
To grow your wealth management business, focus on converting leads into new clients through an effective sales process. Some key sales strategies include:
•Qualify leads to ensure they meet your minimum asset requirement and service offerings. Only spend time on leads that are a good fit.
•Provide educational content and resources on your website for leads to consume. This builds your credibility and trust while allowing leads to learn at their own pace.
•Reach out to qualified leads via phone or email to schedule an initial consultation. Be professional yet personable, and highlight the value you provide.
•Conduct an in-depth discovery meeting to understand the lead's financial situation, goals, challenges, and concerns in detail. Focus on listening to build rapport.
•Develop a customized financial plan or investment proposal to address the lead's key priorities and needs. Explain your recommendations and how they will benefit the lead.
•Provide pricing options and service packages tailored to different levels of complexity and assets under management. Be transparent about your fees and billing process.
•Address any questions or objections to overcome concerns. Your goal is to educate and reassure the lead about your services and value.
•Ask for the opportunity to work together and close the sale. Mention any incentives or first-year discounts you may offer to new clients.
•Onboard new clients by helping them transfer accounts or assets to your management. Schedule regular reviews and touchpoints to maintain an ongoing relationship.
•Continuously improve your sales skills through practice, education, and evaluation. Study what works and make adjustments to increase your conversion rates over time.
Operations and Execution
To run a successful wealth management firm, you need to establish efficient business operations and high standards of service. Some key areas to focus on include:
•Compliance: Registering as an investment advisor and maintaining all required licenses and registrations. Establishing compliance policies and procedures to meet regulations. Conducting regular audits and compliance reviews.
•Technology: Using customer relationship management (CRM) software to manage clients, accounts, and billing. Employing portfolio management software to track investment performance. Providing a secure client portal for account access and document sharing.
•Account management: Helping clients open new accounts to transfer funds to your management. Monitoring account balances, returns, and risk levels. Rebalancing accounts as needed to maintain target allocations. Generating performance reports for review meetings.
•Billing: Charging annual AUM fees, typically on a quarterly basis. Sending invoices, processing payments, and following up on any outstanding balances. Fees should be clearly outlined in your client agreements.
•Reporting: Meeting with clients at least once per year to review their financial situation, account performance, investment returns, and progress toward key goals. Providing written summaries of meetings and next steps.
•Staffing: Hiring support staff to help handle areas like operations, compliance, account management, and client service as your business grows. Delegating responsibilities to staff while maintaining high quality control standards.
•Education: Pursuing continuing education to maintain your licenses and strengthen your financial and investment expertise. Encouraging staff to pursue additional credentials and ongoing learning. Staying up-to-date with tools, resources, and best practices to serve your clients.
•Reviews: Conducting regular internal reviews of operations, compliance, technology, client accounts, staff performance, and client satisfaction. Looking for ways to improve systems, reduce risks, increase efficiency, and strengthen your value proposition. Implementing a culture of continuous improvement.
Legal Disclaimer
The information provided in this article is for general educational purposes only. It does not constitute legal, tax, investment, or financial advice. You should consult a licensed professional for advice regarding your specific situation.
Build Your Wealth Management Business Today
The wealth management industry provides an attractive opportunity for entrepreneurs and financial professionals. With hard work and persistence, you can build your own successful firm.
Focus on your target clients and become an expert in the financial issues that matter most to them. Develop a compelling range of services and a clear process for understanding client needs. Provide highly personalized advice and guidance to help clients achieve their financial goals.
Establish efficient operations, charge competitive fees, and market your services to generate a steady stream of new clients. Hire staff to help as your business grows, and maintain a culture of continuous learning and improvement.
Starting a wealth management firm is challenging, but the rewards of building a sustainable business that helps clients gain financial freedom are well worth the effort. If you have the skills, experience, and determination, this could be a path to an exciting and meaningful career as an entrepreneur.