Learn how to start your own successful lawn care business. This ultimate guide covers creating a business plan, finding customers, hiring employees, and growing your new company.
If you have a green thumb and an entrepreneurial spirit, starting your own lawn care business can be a rewarding endeavor. With some equipment, knowledge, and hustle, you can build a successful company helping homeowners and businesses keep their lawns healthy and looking their best.
In this post, we'll walk you through the essential steps to get a lawn care business up and running:
•Developing a business plan to outline your vision and strategy
•Obtaining the necessary licenses and permits
•Investing in essential equipment like a lawn mower, trimmer, blower, and more
•Setting your service offerings and pricing
•Marketing your new business and finding new clients
•Building a schedule to ensure high-quality work and happy customers
If you're ready to start your own lawn care business, follow these steps and you'll be well on your way to entrepreneurial success while making lawns green and clients happy. Let's get started!
The Lawn Care Business Landscape
The lawn care industry targets homeowners and commercial property owners looking to outsource the maintenance of their lawns and landscaping. This can be a local, luxury, or mass market business depending on your specific service offerings and pricing.
The target audience for a lawn care business is typically middle to upper-income homeowners in suburban neighborhoods as well as commercial properties like office parks, apartment complexes, and retail centers. Providing basic mowing and edging services appeals to a broad range of clients with a range of lawn sizes and budgets. You can also offer more premium services like fertilization, aeration, weed control, and landscaping to reach higher-end clients.
The lawn care industry is a $78 billion market in the U.S. and Canada, so there is ample opportunity for new businesses. However, competition can be fierce, especially in more populated areas. Doing your research to identify your target customers and any competitors in your local market will help determine the right business model and strategy for your new lawn care company.
Your Lawn Care Services
The services you offer will be the foundation of your lawn care business. Focus on high-quality mowing, edging, trimming, and blowing to start. These core services have broad appeal and you can charge competitively while you build your client base and reputation.
To stand out from competitors, provide additional services like fertilization, aeration, weed control, mulching, and basic landscaping. Developing customized treatment plans for each lawn and educating your clients on proper lawn care will build trust in your expertise and help justify higher pricing for premium services.
Your services will be delivered on-site at each client's property on a weekly, bi-weekly or monthly basis depending on their needs and service contracts. Invest in commercial-grade equipment designed for frequent use to ensure you can complete jobs efficiently and meet customer expectations for quality. Provide training to ensure any employees you hire also deliver superior workmanship.
Start with a basic set of services you can execute with high quality and limited investment. Survey local competitors to determine average rates for each service, then price competitively. As your business grows, you can expand into more advanced lawn treatments and landscaping services with additional certifications and equipment. The key is providing professional, dependable service at a fair price to build a loyal customer base through word-of-mouth marketing.
The Economics of a Lawn Care Business
A lawn care business has a relatively low cost of entry, but profit margins can be tight, especially when you're first starting out. Your major costs will include:
•Lawn mowers, edgers, trimmers, blowers, and other equipment: $5,000-$20,000 to get started depending on new vs. used equipment and basic vs. premium tools.
•Fuel and maintenance for equipment: $500-$3,000 per year.
•Fertilizers, weed control products, mulch, and other supplies: $500-$5,000 per year depending on services offered.
•Insurance: $500-$2,000 per year for liability and equipment coverage.
•Marketing materials: $500-$2,000 to create a professional website, get business cards, post flyers, etc.
To price your services competitively, determine the local going rates for each service by checking 3-4 competitor's websites and calling with a request for a quote. Price at or slightly below the average to win new clients. Offer bundle pricing and monthly or seasonal contracts to provide incentives for customers to use your services regularly.
Aim for a 30-50% profit margin after accounting for all costs. Track your expenses and service times carefully, especially when you first start out. Make adjustments as needed to ensure you're charging enough to operate a sustainable business. Build efficiencies over time to increase your profit margins through experience, improved tools and processes, and a steady client base.
With a strategic approach to containing costs and competitive, value-based pricing, a lawn care business can generate $50,000-$200,000 or more in annual net profit. The key is keeping overhead low, maximizing your operating efficiency, and retaining happy clients with consistent, high-quality work.
Marketing Your Lawn Care Business
To build a thriving lawn care business, you need to attract new clients and keep existing customers happy. An effective marketing strategy should include:
•Search Engine Optimization (SEO): Optimize your website and content for local search to rank higher in Google search results. Focus on keywords like "lawn care" and "lawn mowing" along with your location. Build reviews and citations to increase your local SEO authority.
•Social Media Marketing: Create business profiles on Facebook, Instagram, and Nextdoor to raise awareness of your services. Post photos of your work, share lawn care tips, and promote any discounts or specials. Engage with your local community by liking and commenting on other posts.
•Direct Mail Marketing: Design a professional postcard or flyer highlighting your services and any current promotions. Mail to homeowners in your target neighborhoods. Include a call to action like "Call today for a free estimate!" with your phone number and website prominently displayed.
•Networking: Join your local chamber of commerce and any lawn and garden clubs to make personal connections. Sponsor local events like neighborhood yard sales, fundraisers, and community gardens. Donate your services for parks, schools, and other community organizations to raise goodwill.
•Referral Programs: Offer existing clients a discount or free service for any new referrals. Satisfied customers are the best source of new leads. Provide the highest quality service and value to turn one-time clients into lifelong customers who refer you to all their neighbors and friends.
•Advertising: Place ads on community Facebook groups, Nextdoor, and in local publications like neighborhood newsletters, parenting magazines, and home & garden guides. Even with a small budget, targeted local advertising can help raise awareness and drive new estimates and sales.
A multi-pronged marketing approach is key to building a successful lawn care business. Focus on SEO, social media, and networking to organically raise visibility and connect with potential new clients. Use direct marketing and advertising to prompt people to call or visit your website for a quote. And don't forget the power of referrals from your happy existing customers!
Sales Strategies for Your Lawn Care Business
To win new clients and close sales, employ the following strategies:
•Free Estimates: Provide free estimates for your services to make it easy for homeowners to explore using your business. Be professional, knowledgeable, and prepared to speak to the benefits of your services and company. Offer bundle or seasonal pricing to give them an incentive to sign an ongoing service contract.
•Address Objections: Come prepared to address any concerns the homeowner may have about price, quality of work, duration of services, etc. Have a list of your credentials, equipment, and references ready to build their confidence in your abilities. Offer a satisfaction guarantee to overcome concerns.
•Upselling: When providing an estimate, suggest any additional services that would benefit the lawn and landscape. Explain how fertilization, aeration, weed control, and mulching can improve the health and appearance of the grass and plants. The incremental cost of bundled services is often appealing when presented as a comprehensive lawn care plan.
•Closing the Sale: Ask open-ended questions to determine if the homeowner is ready to hire your company. Look for buying signs like discussing budget, scheduling services, or asking about contracts and billing. Provide options for one-time service, monthly contracts, or seasonal packages and help them determine what best fits their needs and budget. Be prepared to professionally close the sale by requesting a deposit and signature to begin services.
•Follow Up: For any estimates that did not immediately close as a sale, follow up within 1-2 weeks. Send an email or postcard thanking them for their time and re-expressing your interest in working with them this lawn care season. Provide an additional incentive like 10% off their first mowing service or a free fertilization treatment to prompt them to call you back and schedule services. Consistent and professional follow up is key to converting more leads into long-term clients.
Operations and Execution
To operate a successful lawn care business, you need to establish efficient processes and schedules to ensure high quality work and happy clients. Some key operational considerations include:
•Equipment maintenance: Perform regular maintenance like oil changes, blade sharpening, tune-ups, etc. to keep your lawn mowers, edgers, trimmers, and other equipment in safe working order. Well-maintained equipment will last longer and produce better results.
•Product inventory: Keep your fertilizers, weed control products, grass seed, and any other supplies well-stocked so you have what you need for each job. Monitor usage and reorder in advance of running out.
•Employee training: If hiring help, provide thorough training on your equipment, services, scheduling, quality standards, and customer service expectations. Shadow new employees until you're confident they can work independently to your standards.
•Scheduling: Use scheduling software like Yardbook or Jobber to keep track of services for each client, schedule employees, and manage your time efficiently. Group jobs within the same neighborhood when possible to minimize travel time. Leave some flexibility in your schedule for follow up visits or extra services.
•Quality control: Do spot checks on employees servicing yards to ensure they are meeting your standards for mowing, edging, trimming, clean up, and any other services. Check in with clients regularly to monitor for any issues with services or scheduling. Address any concerns immediately to maintain your reputation for superior work and customer service.
•Billing: Most lawn care businesses bill clients on a monthly or seasonal basis. Some charge a flat rate while others charge by the size of the yard and services required. Bill consistently and offer multiple payment options like checks, credit cards, and ACH payments through your website. Follow up on any late or missed payments to avoid servicing yards for free.
With diligent attention to these operational details, you can build a highly efficient lawn care company that provides consistent, high-quality services to a growing base of loyal clients. Focus on continuous improvement to maximize your productivity, minimize costs, and achieve sustainable growth and success.
Legal Considerations
When starting a lawn care business, be sure to research the legal requirements to operate in your city and state. You will likely need a business license or permit to operate. There may be zoning regulations related to operating a lawn care business from your home or requiring a commercial location.
You should also check with your state labor department regarding business insurance, workers' compensation insurance if you have employees, and state employment taxes. Some cities require lawn care businesses to register and pay an annual occupational tax or business licensing fee.
Pesticide and herbicide application also require special licenses and certifications in most areas. Be sure to train any employees in proper handling, application, and disposal of these chemicals according to state and local regulations.
It is best to check with your city clerk, local Small Business Administration office, and state agencies regarding all licensing, permitting, insurance, and certification requirements to legally operate your lawn care business. Failure to comply with regulations could result in legal trouble, fines, or even being shut down. Do your due diligence to get properly licensed and permitted before promoting your business or taking on new clients.
The Rewards of Starting a Lawn Care Business
If you have the motivation to build a thriving lawn care company, the rewards can be well worth the effort. While the work is physically demanding, you get the satisfaction of creating beautiful, manicured lawns and landscapes for homeowners and businesses in your community. You can operate a successful lawn care business on your own schedule and be your own boss. With time and experience, you'll develop a loyal customer base and the potential to generate a comfortable income from a business you can feel proud to operate.