Learn how to launch a successful home organizing business by following your passion for decluttering and organization. This guide provides the steps to turn your skills into a fulfilling career.
Are you a naturally organized person with a knack for helping others declutter their spaces? If so, starting a home organizing business could be a great way to turn your skills and passion into a lucrative career.
As a professional home organizer, you can help overwhelmed clients transform their chaotic, cluttered homes into peaceful, functional spaces. By providing services like decluttering, storage solutions, and time management strategies, you give people the gift of order and calm in their daily lives.
While launching any new business has challenges, the rewards of building a successful home organizing company are well worth the effort. If you have a desire to help others simplify their lives, tap into your creativity, and be your own boss, starting a home organizing business could be the perfect path for you.
The Home Organizing Business Landscape
The home organizing industry targets a wide range of clients, from residential homeowners and renters to commercial property managers. As an organizing pro, your niche can be as broad or as specialized as you like. You may choose to work with a specific type of client (e.g. seniors, families with children, small business owners) or focus on particular areas of the home (e.g. closets, garages, home offices).
Home organizing is often considered a luxury service, but with the right pricing and packages, you can make your services accessible to a range of budgets. While some high-end organizers charge $100 per hour or more, the average rate in the U.S. is $50 to $75 per hour. Some organizers offer lower-cost options like group workshops, online video courses, and ebooks in addition to their one-on-one services.
The home organizing industry is dominated by small, local businesses. As an organizer, the majority of your clients will likely come from your local community and surrounding areas. However, some organizers are able to gain national exposure and clientele through social media, blogging, and partnerships with product brands. Whether you build a localized business or aspire to gain a larger following, home organizing can be a stable source of income if you are able to consistently attract new clients and encourage repeat business.
Your Organizing Services
As a professional home organizer, your core service is helping clients declutter, reorganize, and simplify their living spaces. However, the specific offerings you provide can be tailored to your unique skills, experience, and target customers. Some possibilities include:
• Closet makeovers: Help clients clear out cluttered closets and design optimized storage systems. This specialty service taps into a common pain point and can deliver dramatic results.
• Garage reorganization: Transform messy garages into functional spaces for parking, storage, and hobbies. Garage organizing is a popular service, especially for homeowners.
• Downsizing assistance: Help clients who are moving to a smaller home lighten their load by decluttering and rehoming or donating unnecessary items. This end-to-end service provides emotional support through the transition.
• Custom storage solutions: Design customized storage systems to meet clients' unique needs. This could include anything from pantries and linen closets to garages, attics, and basements.
• Home office organization: Help clients create a productive workspace free of clutter and distraction. This service benefits both home-based business owners and work-from-home employees.
• Hoarding remediation: Work with clients who struggle with chronic disorganization and clutter due to hoarding. This sensitive service requires proper training and expertise but is in high demand.
To stand out, focus on your specialties and strengths. Develop case studies and before-and-after images to showcase your work. Offer free initial consultations so clients can learn about your services. Provide high-quality products and tools for your clients. And consider developing online resources, workshops, and other scalable offerings in addition to your one-on-one services. With the right combination, you can build a thriving home organizing business.
The Economics of a Home Organizing Business
As a home organizing business owner, your main costs will be your time and expertise. You will not have substantial costs for goods or materials. However, you will still need to price your services to generate a profit.
Your pricing should account for several factors:
• Your experience and qualifications. If you are a certified professional organizer (CPO), you can typically charge higher rates.
• The specifics of the job. More complex or time-consuming projects like hoarding remediation or whole-home makeovers warrant higher pay than basic closet cleanouts.
• Your target customers. Affluent clients in high-cost areas can likely pay more than those on tight budgets. You may need to offer lower-cost options to serve a range of clients.
• The going rates for your area. Do some research on what other local organizers charge to determine competitive and realistic pricing.
A good rule of thumb is to charge at least $50 to $100 per hour to start. You can then adjust your rates over time based on your experience, reviews, and demand. Some organizers charge by the project for certain services. You may also consider offering package deals and discounts to increase affordability and boost sales.
While home organizing is often viewed as a luxury service, the demand is substantial. By keeping your costs low, charging reasonable yet profitable rates, and building a loyal client base through quality work and customer service, you can develop a sustainable business with significant earning potential. With time and experience, home organizing can become a very lucrative career.
Marketing Your Home Organizing Business
To build a thriving home organizing company, you need to actively market your services. Some effective strategies include:
•Search engine optimization (SEO): Optimize your website content for search engines like Google to rank higher in results for terms like "home organizer" and "decluttering service." Focus on your location and specialties. SEO can drive organic traffic and leads.
•Social media marketing: Create profiles on platforms like Facebook, Instagram, and Pinterest to raise brand awareness, highlight your work, and engage potential clients. Share before-and-after photos, organizing tips, and lifestyle content that resonates with your target customers. Build your following and direct people to your website.
•Email marketing: Start a newsletter to stay in touch with past and potential clients. Share recent projects, seasonal organizing tips, promotions, and resources. Promote your services and build trust through consistent, value-added emails.
•Direct outreach: Contact real estate agents, move managers, therapists, life coaches, and other professionals who may refer clients needing your services. Introduce yourself, explain your business, and provide referral incentives like discounts or commissions. Ask happy clients for reviews and testimonials to strengthen your referrals.
•Local networking: Join your chamber of commerce and relevant professional associations to meet potential clients and collaborators. Attend or host networking events, speak on organizing topics, write for industry publications, and look for partnership opportunities. Raise your visibility through local community involvement.
•Traditional advertising: Place ads in local publications, on community Facebook groups, and through services like NextDoor to reach homeowners in your area. Sponsor local events or charity fundraisers to increase brand exposure. Use eye-catching before-and-after photos and a clear call-to-action to generate interest.
•Referral programs: Offer existing clients incentives to refer your services to friends and family. Discounts, credits, and gifts are common rewards for referrals that lead to new business. Happy clients are often the best source of new leads and word-of-mouth marketing.
Sales Strategies for Your Home Organizing Business
To consistently attract new clients, focus on proven sales strategies like:
•Free initial consultations: Offer complimentary 30- to 60-minute consultations for potential clients to learn about your services and experience. These meetings are an opportunity to understand the client's needs, share before-and-after examples of similar projects, provide recommendations and estimates, and build trust. Many will convert to paying customers.
•Upselling additional services: When meeting with clients for an initial consultation or current project, look for opportunities to recommend related services they may need or want. For example, suggest closet makeovers when doing a garage reorganization or offer downsizing help when working with seniors. Happy clients are more inclined to hire you for additional jobs.
•Bundling packages: Create bundled packages around common organizing services like a whole-home makeover, move-in ready, or life transition package. Package deals make your services more affordable and appealing, especially for larger projects. They also encourage clients to take advantage of multiple offerings at a lower overall cost.
•Promotional discounts: Run limited-time promotions offering 10 to 25% off select services to boost sales during slower periods. For example, offer a discount on garage or attic makeovers in the fall and winter. Promo codes for existing clients and email list members are also effective for generating quick leads and projects.
•Upfront payments: Require 50 to 100% of the total payment for projects upfront before starting the work. This ensures you are paid for your services and time regardless of whether the client follows through to completion. Offer the option to pay by installments for very large jobs if needed. Be willing to sign contracts outlining the details, timeline, and total payment.
•Customer loyalty program: Develop a loyalty program to encourage repeat business and word-of-mouth referrals from satisfied clients. For example, offer $50 to $200 in service credits for every new client referral. Provide discounts on future bookings for clients who hire you again within 6 to 12 months. Loyalty incentives motivate clients to continue using your services and tell others about their positive experiences.
Operations and Execution
To run a successful home organizing business, you need to focus on the details of daily operations and consistent execution. Some key areas include:
•Project management: Carefully manage client projects from start to finish. Conduct initial consultations, provide estimates, obtain signed contracts, schedule sufficient time to complete the work, and ensure all promised deliverables are met. Stay in close contact with clients and address any issues promptly. Strong project management leads to positive reviews and repeat business.
•Time tracking and billing: Track your hours accurately for each client project using timekeeping software. This allows you to bill clients accordingly, determine profitability, and make any needed adjustments to your pricing or processes. Bill clients upon completion of the project or according to the payment schedule outlined in the contract. Send professional looking invoices with a friendly thank you for their business.
•Administration: Complete general administrative and business tasks like maintaining your website, sending email newsletters, managing social media, optimizing online profiles and listings, bookkeeping, and scheduling. While not billable time, administration is important for the growth and success of your business.
•Continual learning: Stay up-to-date with the latest organizing techniques, storage solutions, productivity tools, and business practices. Complete additional certifications and training to strengthen your expertise. Regular learning helps ensure you are providing the best possible service and advice to your clients. It also gives you more topics and content to share on your website, social media, and through other marketing channels.
•Strong vendor relationships: Build relationships with vendors like storage product suppliers, moving companies, donation centers, and others to best serve your clients. Negotiate discounts and referral partnerships. A network of trusted vendors allows you to provide additional value and full-service solutions for your clients when needed.
•Reviews and testimonials: Request reviews and testimonials from happy clients to build social proof and trust. Feature them prominently on your website and profiles. Reviews are essential for attracting new clients through your online marketing and word-of-mouth referrals. Provide incentives for clients to leave reviews to increase how many you receive.
Legal Considerations
When starting a home organizing business, be sure to research all legal requirements to operate legally and ethically. You will need to determine business licensing needs, tax obligations, insurance coverage, and any industry-specific regulations. Some things to consider include:
•Business licenses and permits: Requirements vary by location. You will typically need a general business license or permit to operate. Some cities require separate licenses for home-based businesses. Check with your local government for details.
•Insurance: Liability insurance protects you in the event of property damage or client injury. Consider also professional liability insurance and possibly bonding.
•Taxes: You will need to pay income taxes on your business revenue. You may owe quarterly estimated taxes. Keep careful records of income and expenses.
•Contracts: Use written contracts for all client projects to outline scope of work, timeline, total payment, and other key details. Contracts protect both you and your clients.
•Certifications (optional): Becoming a Certified Professional Organizer (CPO) through the National Association of Productivity and Organizing Professionals requires education and experience but can strengthen your credibility.
•Data security: Take measures to keep client information private and secure. Shred sensitive documents and be careful what client details you share on public platforms.
•Industry standards: Familiarize yourself with general standards and best practices for professional organizers. Stay up-to-date with changes to ensure high quality service.
In Summary: Launching a Rewarding Home Organizing Business
Starting a home organizing business allows you to turn your passion for decluttering and simplifying spaces into a fulfilling career helping others. While any new business venture requires work and dedication, a home organizing company can be launched without a huge investment and scaled to your desired level. By focusing on your niche, developing quality services, setting competitive prices, actively marketing to your local community, building strong vendor and client relationships, and maintaining best practices, you have the opportunity to build a sustainable company that provides real value to your customers. If you have a desire to help people streamline their lives through decluttering and organization, launching your own home organizing business could be a perfect outlet for your skills and talents. With time and persistence, you can develop a thriving company and career transforming homes and lives through the power of simplicity.