Learn how to start a profitable cryotherapy business, an up and coming wellness trend that uses extreme cold therapy to provide health benefits, relieve pain and promote recovery.
The cold is hot right now—literally. Cryotherapy, which uses extreme cold temperatures for therapeutic purposes, is becoming increasingly popular as an alternative wellness treatment. If you're an entrepreneur interested in the latest health and beauty trends, starting a cryotherapy business could be a cool opportunity.
Cryotherapy exposes the body to ultra-low temperatures, around -200 to -300 degrees Fahrenheit, for a few minutes at a time. Proponents claim it can reduce inflammation, relieve pain, improve sleep, and promote an increased sense of well-being. As more people seek natural and holistic health options, the demand for cryotherapy is heating up.
Does launching your own cryotherapy studio sound appealing? Here's what you need to know to start a successful cryotherapy business.
The Cryotherapy Market Landscape
The cryotherapy market is still emerging, but interest in whole-body cryotherapy (WBC) is growing, especially among health-conscious consumers and athletes. Your target audience will likely be local clients interested in alternative wellness and recovery options. Cryotherapy is currently considered a luxury service, as sessions typically cost between $50 to $100 each.
The cryotherapy business model works well for both small local studios and larger franchised chains. Many cryotherapy studios market themselves as an upscale wellness spa, with an emphasis on the client experience. Some focus specifically on athletes and sports recovery. There is opportunity to position your business as an affordable, community-oriented wellness center or a premium spa, depending on your target demographic.
The cryotherapy industry is poised for growth over the next several years. According to some estimates, the global cryotherapy market is expected to reach over $5 billion by 2025. While cryotherapy is still not mainstream, it is gaining clinical credibility and popularity as an alternative therapy for pain relief and athletic recovery. With the right marketing and positioning, a cryotherapy studio can find success in most mid-sized cities and communities. The key is tapping into the growing wellness movement and demand for natural solutions for health, beauty, and fitness.
Developing Your Cryotherapy Offering
The core service of a cryotherapy business is whole-body cryotherapy (WBC) treatments. Clients stand in an enclosed chamber cooled with liquid nitrogen while cold gas is released, lowering the temperature. Treatment sessions typically last 2-3 minutes.
To stand out, focus on the client experience. Provide comfortable, spa-like facilities and knowledgeable staff. You might offer add-on services like cryofacials, localized cryotherapy, or normatec compression. Bundle multiple sessions at a discount to encourage repeat clients.
Develop your offering by choosing a high-quality cryotherapy chamber that can safely and consistently reach ultra-low temperatures. You'll need the proper ventilation, nitrogen, and safety gear to operate it. Create standard treatment packages and membership options for your services. Train staff on proper technique, safety procedures, and how to educate clients about the benefits of cryotherapy.
Market your business as a wellness and recovery solution. Build relationships with local gyms, athletic clubs, physical therapists, and personal trainers. Sponsor or host events to raise awareness in your community. A strong social media presence highlighting client experiences and testimonials can help establish your studio as the area expert in cryotherapy.
The Economics of a Cryotherapy Business
Starting a cryotherapy business does require a significant initial investment. Cryotherapy chambers can cost between $50,000 to $100,000 or more, depending on the size and features. You'll also need a properly ventilated studio space, nitrogen gas, safety equipment, and staff training.
Your major costs will be:
•Cryotherapy chamber - $50,000-$100,000+
•Studio rent and build-out - $30,000-$100,000+ depending on location
•Nitrogen gas - $200-$500 per chamber fill, 1-2 times per week
•Staffing - $30,000-$50,000 per year for 2-3 employees
•Insurance, licensing, and safety compliance - $5,000-$10,000 per year
Pricing for cryotherapy sessions typically ranges from $50 to $100 for a single session and $200 to $500 for a multi-session package. Membership and bundle options, as well as add-on services, provide opportunities to generate recurring revenue from your most dedicated clients.
A good rule of thumb is to charge at least double your costs for a single session. So if a nitrogen chamber fill costs $300 and you estimate $10 of staff time per session, charge $620 or more for one session. Packages and memberships should provide at least a 25-30% discount off single session rates.
With an average of 15-20 sessions per day at $75 each, a cryotherapy studio can generate $300,000 in annual revenue. Deduct $150,000-$250,000 for expenses, including the cost to acquire new clients, and a studio may net $50,000-$100,000 in profits after the first 1-2 years of operation. Revenue and profits can increase significantly as membership builds and word-of-mouth referrals drive new business.
While the economics of a cryotherapy studio can be appealing, it is a highly competitive niche. Success depends on differentiating your services, keeping costs low, and building a loyal client base that utilizes your facility regularly. With the right strategy and execution, a cryotherapy business can be a cool opportunity.
Marketing a Cryotherapy Business
To build awareness and attract clients to your cryotherapy studio, focus on the following marketing strategies:
•Search Engine Optimization (SEO) - Optimize your website and content for search engines like Google. Use keywords like “cryotherapy studio” and “whole body cryotherapy” to rank higher in local search results.
•Social Media Marketing - Create profiles on Facebook, Instagram, and Google My Business to help people find your business online. Post photos, client testimonials, and updates on new services. Engage with followers by replying to their comments and messages.
•Email Marketing - Start building an email list as soon as you open. Offer a discount or free first session in exchange for signing up. Send regular newsletters with wellness tips, promotions, and updates.
•Direct Outreach - Build relationships with local gyms, athletic clubs, physical therapists, and personal trainers. Offer them free cryotherapy sessions to try and a discount they can pass onto their clients. Sponsor local sports teams and events to get exposure.
•Grassroots Marketing - Don’t underestimate the power of marketing in your local community. Place ads in nearby businesses, get featured in the local newspaper, put up eye-catching signage, and spread the word at community events. Engage people in casual conversation and invite them to give cryotherapy a try.
•Advertising - Use targeted ads on social media and search engines to reach people interested in cryotherapy and wellness in your area. Advertise on local radio stations, podcasts, and TV channels that your target audience consumes. Sponsor wellness influencers and athletes on Instagram to promote your business to their followers.
Sales Strategies for a Cryotherapy Business
To drive sales in your cryotherapy studio, focus on the following strategies:
•Free First Session - Offer new clients a free or discounted first cryotherapy session. This allows them to experience the benefits firsthand and often leads to purchasing additional sessions or a membership.
•Bundled Packages - Create packages of multiple cryotherapy sessions at a discount. For example, 5 sessions for $300 or 10 sessions for $500. Bundles encourage repeat visits and upfront payment.
•Memberships - Monthly or annual memberships, like $150/month for unlimited cryotherapy or $1500/year, provide recurring revenue. Members are your most loyal clients and strongest word-of-mouth marketers.
•Referral Programs - Offer existing clients a discount for referring new customers. This could be a percentage off their next visit or a free session. Referral programs are an easy way to get new leads from your happy, satisfied clients.
•Upselling - Educate clients about enhanced services like cryofacials or localized cryotherapy for pain. Explain the additional benefits to encourage them to add on or upgrade to more comprehensive treatment packages.
•Sales Training - Ensure your staff is knowledgeable about the benefits of cryotherapy so they can effectively communicate the value to clients. Train them in sales and upselling techniques to feel more comfortable guiding clients to the most suitable treatment options and packages for their needs.
•Closing the Sale - Ask open-ended questions to determine a client’s pain points and goals so you can tailor a solution to them. Share success stories and testimonials from clients with similar issues. Reassure them by thoroughly explaining the process and your safety procedures. Offer a discount or free first session to nudge them into purchasing. Following up within a few days helps close any remaining sales.
Operations and Execution
To operate a successful cryotherapy business, focus on the following:
•Safety First - Follow recommended safety standards for cryotherapy equipment and proper ventilation. Train staff on emergency response procedures and how to safely operate the cryotherapy chamber. Require clients to sign a liability waiver before their first treatment.
•Scheduling and Staffing - Determine your studio hours based on when your target clients are most likely to come in, often early mornings and evenings for working professionals and athletes. Have at least 2-3 staff members on hand during peak hours to assist clients, fill nitrogen chambers, handle sales, and more.
•Client Experience - Focus on providing an enjoyable, spa-like experience for your clients. Play relaxing music, offer water or tea, and make sure your facilities are clean and comfortable. Educate new clients about what to expect before, during, and after their cryotherapy session. Check in on clients during their treatment and have staff available to answer any questions.
•Maintenance - Conduct regular maintenance on your cryotherapy equipment like nitrogen level checks, filter changes, and temperature calibrations to ensure it is functioning properly and safely. Service equipment annually and replace components as needed according to the manufacturer's recommendations.
•Reporting and Metrics - Track key metrics to monitor the health and performance of your cryotherapy business like number of sessions, revenue, profits, client retention, referral rates, and capacity utilization. Set monthly and annual goals to work towards and revisit your strategies and pricing as needed to optimize success.
•Continuous Improvement - Stay up to date with advancements in cryotherapy technology, equipment, and safety standards. Survey clients regularly to determine how you can improve their experience. Provide ongoing training for your staff. Consider expanding into new services and treatment options as cryotherapy becomes more mainstream. Continuous improvement and innovation will set your studio apart from competitors.
Legal Considerations
Before opening a cryotherapy business, research all applicable laws and regulations in your city and state. Cryotherapy is considered a medical modality, so there may be certain licenses or permits required to operate. Check with your local government to determine business licensing requirements for a wellness or spa facility.
Some key areas to consider include:
•Medical Device Regulations - Cryotherapy chambers are classified as medical devices and must meet safety standards. Ensure any equipment you purchase is properly registered and cleared for commercial use.
•Liability Waivers - Consult with a lawyer to draft a comprehensive liability waiver for clients to sign before receiving cryotherapy treatment. Waivers help reduce your liability in the unlikely event of an adverse reaction or injury.
•Certifications - Certain areas may require cryotherapy technicians or operators to be certified or licensed. Check with industry organizations like the American Cryotherapy Association for training and certification programs.
•Zoning and Occupational Licensing - Your studio location and business license will depend on proper zoning for medical or wellness facilities. Some cities require additional occupational licenses for alternative health services.
•Insurance - Look into business insurance, professional liability insurance, and liability insurance for your cryotherapy equipment and facility. Insurance helps protect you in cases of equipment malfunction, business interruption, or client injury.
•Health and Safety Regulations - Follow recommendations from cryotherapy equipment manufacturers and industry leaders for proper ventilation, nitrogen storage, emergency response, and sanitation procedures. Adhere to OSHA standards to ensure a safe environment for your staff and clients.
The Future of Cryotherapy is Cool
Cryotherapy is an exciting new wellness treatment that can provide real benefits for pain relief, athletic recovery, and overall health. While starting a cryotherapy business requires a substantial investment, the potential for growth and success in this emerging market is hot. By developing a premium client experience, building strong relationships in your local community, and executing a smart marketing and sales strategy, a cryotherapy studio can become a leader in the alternative wellness space.
The cryotherapy industry will likely continue expanding over the next decade as more research supports its therapeutic effects and health-conscious consumers seek out innovative wellness solutions. If you have a passion for helping others achieve optimal health and fitness through alternative treatments, starting a cryotherapy business could be a very cool opportunity. The time to chill out in this niche is now—before the competition heats up.